Service is a main point of corporate culture. In Touchstone, service is not just a regulation or a procedure, it is pervasive in our culture, accepted and complied with by our staffs. Moreover, it is performed in every staff's daily work.

The contents of service are from customer's requirements. Touchstone provides customers with high-quality and high-efficient service consistently. Touchstone is exploring new service self-increment mechanism through pay-for service to improve our service quality. We seek to achieve 360-degree service contents and perfect service modes to obtain win-win.

Touchstone provides standardized, specialized and diversified service, and products to every customer. Standardized service means the normative service. Specialized service implies high-quality service. Diversified service represents various service contents. Service based on product tells different service quality and values according to different products. Above all, customer satisfaction is the only criterion to evaluate service.